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Integrated Multichannel Fulfillment Services

Our state-of-the-art fulfillment operations deliver world-class services with speed, accuracy, ease of integration, and significant cost savings. We’ve proven time and again that we can save retailers upwards of 30% or more on their costs while delivering a great brand experience.

  • Seamless Integration

  • Returns Processing

    • Our dynamic returns processing is both cost-effective and transparent. We adhere to each of our client’s returns business rules such as return to stock, replacement, refurbishment, rework, disposal, and recycling – all in a timely manner.


  • Value-Added Services

    • A wide variety of kitting and assembly services are available from us. We can perform gift wrapping services, handwritten gift notes, building of product displays, subscription box services, and more.

  • Optimized Shipping Models

    • We utilize rate shopping technology to assess transit time, weight and location of each package to determine the best shipping method to achieve your goal. We always share our carrier discounts with clients to help them achieve a significant reduction in their total cost per order.

  • Inventory Management

    • Our warehouse management and inventory system allows for complete transparency – from receiving product and managing top-selling SKU’s to monitoring reorder points by SKU. We can also manage inventory by lot number, expiration date, first in/first out, and serialization.

  • Real Time Reporting

    • Our dynamic reporting portal allows you to easily analyze all operational data including inventory, orders, backorders, shipments, returns, and more. You can also customize and filter your data while accessing it 24/7 through any device.

Retail Distribution Strategy and Expertise

  • We have the institutional knowledge and operational expertise of full retail compliance, which will help you navigate your product through the retail channels both in terms of scale and complexities, delivering a flawless retail distribution solution.

  • We support all retailer channels – direct to store, distribution centers, boutique stores, or direct to end consumers.  We ensure orders meet the delivery dates so you never miss a deadline and comply with all necessary routing requirements and compliance.



We have helped some of the largest brands in the world connect their products and services with consumers through promotions programs. From engaging incentive campaigns to integrated loyalty programs, our decades of experience ensure that our clients’ promotions inspire brand interaction.

  • Rebate Solutions

    • Get a well-executed rebate program with industry-leading online solutions like PFC’s secure rebate submission and tracker platforms. We’ll customize a solution to your exact needs.

  • Sweepstakes & Contests

    • Running a sweepstakes or contest requires specialized expertise. Our team is comprised of some of the top professionals in sweepstakes and contest management. If you can dream it, we can handle it.

  • Loyalty Programs

    • We have spent years working with brands and managing the logistics of their loyalty and incentive programs. You’ll spend a smarter marketing dollar while gaining devoted customers who keep coming back for more.

  • Promotions Analytics

    • Our integrated technology platform puts powerful data directly into your hands. Find out which platform solution is right for you – ChannelMix Feed, ChannelMix Self Service and ChannelMix Full Service.

    • Promotions Assessment - To help brands reduce their marketing spend, we have developed a simple approach to analyzing promotions processing costs. Our three-part assessment will reveal how you can gain efficiencies in areas like brand experience, cost per redemption, legal compliance and more.

Ready to attract and build customer loyalty through an ongoing gift-based promotion? Contact us today to learn how our programs can make you money!
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